Policies

We strive to accommodate each client to the best of our ability. Confirmations and appointment reminders are sent via text + email 

We recommend that you book your appointments in advance to ensure the best possible availability

A credit card is required to hold appointments at The Bold Type. If you choose not to provide this information, we will not hold your reservation

We understand life happens and situations may arise where you need to reschedule or cancel your appointment. Please cancel or reschedule your service 48 hours in advance to avoid any cancellation fees

In the event of an appointment reschedule or cancellation received less than the 48 hours prior to appointment, a non-refundable Rebooking Fee of 50% of the reserved service(s) will incur for any future appointments booked

No shows will not be tolerated and will be charged a non-refundable Rebooking Fee of 100% per service(s) booked. Balance must be paid in order to schedule any further appointments

All sales of services, gift cards and packages are final

Under no circumstances are any payments on services made refundable

With that said, customer satisfaction is important to us so we do offer a 7 day grace period. If for any reason you have any grievances within that time, please reach out to us for a complimentary consultation where we can address the problem 

Consultation forms MUST be filled out prior to your scheduled service. They are attached to your appointment confirmation that is sent out via text + email

Please fill this out prior to your visit to make your experience a breeze and allow more time for treatments

Failure to do so beforehand means cutting into your appointment time for paperwork, which we then can not guarantee your full treatment time

We at The Bold Type respect your personal information and privacy

Upon booking, we collect your personal information such as name, email, telephone number, some medical information and card number in order to create an easy client booking database. We will never disclose this private information with any third party